In this episode of Retail: Recorded, host Anjee Solanki sits down with Naveen Jaggi, President of Retail Advisory Services at JLL, for a wide-ranging conversation on career growth, industry leadership, and the evolving role of retail advisory services. Drawing from his background as a fourth-generation retailer, developer, and longtime brokerage leader, Naveen shares how working “behind the counter” shaped his perspective and continues to influence how he approaches clients, teams, and the retail ecosystem.

Their discussion explores how retail real estate has shifted from a transactional business to a solutions-driven, advisory platform, with a strong focus on data, consumer behavior, and strategic insight. Anjee and Naveen reflect on their shared experience serving on the ICSC Board of Trustees and how that vantage point provides a broader, more balanced view of the industry’s challenges, opportunities, and responsibilities.

They also look ahead at what lies in store for retail over the next 12 to 24 months, touching on consumer confidence, geopolitical and economic pressures, supply constraints, and how technology and data can help retailers and landlords move faster and smarter. The episode closes with Naveen’s personal perspective on what continues to excite him about retail and why local, community-driven retailers remain at the heart of the industry.

Listen to the full podcast below or on the following platform links: Spotify, Apple Podcasts, Spotify for Podcasters, Pocket Casts, PlayerFM, and Castro.