Retail Rallies On, Backed by Consumer Resilience
Our latest report explores how retail is making a comeback in the second half of 2020. While consumer confidence has not returned to pre-pandemic levels, it has seen an upswing, climbing its way into neutral territory and managing to stabilize retail spending. The shift from services to goods backed the sentiment that retail spending held up much better than expected in 2020. Additionally, Black Friday spending hit a new record this year. As we look forward to 2021, we expect that total retail sales will grow by 3.2%, among other predictions.
Download the Retail Report | Winter 2020.