The rapid growth and adoption of telehealth has been put into even sharper focus by the COVID-19 pandemic. Colliers’ Fall 2020 Healthcare Services Report defines telehealth and its various applications, looks at its expansion and potential and considers the issues and challenges facing operators looking to implement and grow telehealth services. Finally, we address the implications of telehealth for healthcare real estate.
Since the start of the pandemic, there has been a four-fold increase in the share of patients scheduling online appointments, and virtual visits are projected to reach one billion in 2020 alone. Post-COVID, while telehealth usage will remain prevalent, we also anticipate a “bounce back” in office visits as clients regain their comfort with traveling to in-person care.
Download the Fall 2020 Healthcare Services Report.