As is the case in many industries, AI is now part of the everyday reality in healthcare, and its impact is showing up in a place that is often overlooked: the physical footprint of care.
For years, the conversation has focused on the shift from inpatient to outpatient services. That trend is still in motion, but AI is pushing it further. Care is becoming more distributed, more connected, and less tied to a single location.
From a real estate standpoint, this means that care is no longer just about adding space or expanding campuses. It is about understanding what role each facility plays in a system where care can happen in multiple settings.
AI Is Expanding the Front Door of Healthcare
One of the biggest changes is how AI is allowing care to start outside traditional facilities. Remote monitoring, AI-supported diagnostics, and virtual intake tools are making it easier to evaluate and manage patients without requiring them to come in.
Adoption is moving quickly: Physicians’ use of AI has doubled between 2023 and 2026, according to recent reporting, which highlights how quickly these tools are becoming part of normal workflows.
As a result, the “front door” of healthcare is no longer a single building. For many patients, care begins at home, continues through a digital platform, and only shifts to an in-person setting when truly needed.
That, simply put, is changing demand patterns. Health systems are thinking less about centralized facilities and more about building networks that are easier to access and are more adaptable over time.
Hospitals As More Focused Hubs
Hospitals are still critical, but their role is becoming more defined. As lower-acuity care moves outward, hospitals are concentrating on complex procedures, surgeries, and specialized services that require advanced infrastructure. At the same time, AI is helping improve how those environments function.
Tools that support clinical decisions, streamline workflows, and improve patient flow are becoming more common. Large technology providers are continuing to invest in this space, especially around data integration and real-time insights.
That’s beginning to shape how facilities are designed and used, shifting away from square footage and toward how well space performs daily. Facilities need to support a stronger digital infrastructure while still staying adaptable, with the amount of space being less important than overall flexibility and levels of connectivity.
Efficiency & Automation
While margins remain tight, AI automation and better data can reduce administrative burden. This helps improve scheduling and helps providers use their time effectively. Most research suggests AI will support healthcare workers rather than replace them, allowing teams to focus on higher-value work.
Even so, efficiency often leads to a smaller or more flexible footprint. If visits are shorter or fewer in number, space can be used differently. We are seeing more interest in multi-use rooms, adaptable layouts, and projects that focus on upgrading existing buildings instead of starting from scratch. AI is helping align operations more closely with actual demand.
Regulation Will Dictate the Pace of Change
AI adoption is moving quickly, but there are still open questions around regulation. Issues like data privacy, clinical accountability, and oversight are still being worked through, with states beginning to take a more active role.
That uncertainty has real implications for long-term planning. Health systems are making decisions today that need to hold up over time, even as technology and policy continue to evolve.
Instead of asking where the next facility should go, the conversation is more nuanced. What role does this space play? How does it support care that is more flexible, more distributed, and increasingly supported by technology? Growth is not just about adding space. It’s about being more intentional with what gets built, what gets reused, and how each location fits into the broader network.
Shawn Janus
Josh Kurstin
Marianne Skorupski